Variable Hours (Matchdays Evenings & Weekends)
AFC Telford United are looking to recruit passionate, proactive and flexible individuals that can support our Turnstile Operations as and when required, on matchdays at the New Bucks Head.
The attendances can vary, we are therefore recruiting a flexible team we could call on, sometimes at short notice as and when required.
- Operation of the turnstile on matchdays
- Ensuring that spectators are only admitted through the turnstile when they present season ticket cards/bar coded tickets/print at home tickets that activate on a mobile device.
- Follow appropriate procedures when dealing with season ticket cards / bar coded tickets / print at home tickets.
- The number of completed season ticket card / bar coded ticket / print at home transactions equal to the number of spectators admitted through the turnstile
- Offer assistance to spectators as they approach turnstiles, guiding them through the turnstiles
- Reporting incidents or requirements for maintenance to Steward Supervisor
Essential skills and experience required
Excellent interpersonal skills
Understanding of how to interact effectively with customers
Ability to remain calm under pressure
Professional but friendly approach
Highly customer focused
To apply please email Peter Edwards [email protected] or call 01952 640064