AFC Telford United takes the safety and security of all supporters very seriously and works closely with all appropriate authorities to ensure that people can watch matches at the New Bucks Head stadium in a safe environment and enjoyable atmosphere. Our full terms and conditions of entry can be downloaded at the bottom of this page and we encourage you to read them.
From time to time the club will implement searching procedures at the turnstiles with the aim of ensuring the safety and security of all fans. As such, we would respectfully ask that supporters arrive in good time ahead of kick-off to guarantee that there is little or no delay in entering the stadium. We would like to inform you that bags will often be checked when entering The Bucks Head and bringing large bags into the Stadium is not advisable. Thank you for your continuous co-operation.
The club, working closely with West Mercia Police, have introduced an acceptable behaviour agreement. This is designed as a formal agreement between the club and any individual whose behaviour has persistently not been up to standard expected of a supporter of the club, at home or away. The agreement requires the individual to confirm that their behaviour will not be such as to damage the name or reputation of the club or lead to complaints from anyone about their conduct. If an individual should breach the agreement, then this could lead to a ban from attending matches at the New Bucks Head or used as evidence in any court proceedings relating to their anti-social behaviour.
The agreement is in effect a yellow card which we hope supporters concerned will respect and comply with. We see this as a far more positive way of dealing with issues that arise from time to time.
We do not tolerate discrimination of any sort at the Club, on the pitch or in the stands. If you experience any form of discrimination, help us to eliminate it from football by reporting it. Contact us on 01952 640064or email us at firstname.lastname@example.org – we will treat your correspondence in strictest confidence. Your co-operation in helping to make The New Bucks Heads a safe and enjoyable environment for everyone is greatly appreciated.
In the event of an emergency at The New Bucks Head, spectators should remain in their positions and listen carefully to the loud speaker announcements that will be made.
The announcements may direct spectators in a specified area of the ground to evacuation points which may be exit gates or emergency exits leading on to the pitch.
Stewards, officials and sometimes police officers will direct spectators to the relevant points.
If spectators are requested to vacate a specified area, they are asked to do so calmly and quickly to assist with a safe evacuation.
All supporters should then make their way towards the area immediately outside the stand from which they were watching the event. You should not that the movement of cars is not permitted until such time as an event or incident has been declared all clear.
THE CLUB MANAGEMENT RESERVES THE RIGHT FOR ITS SERVANTS, AGENTS AND POLICE TO REMOVE FROM THIS GROUND ANY PERSON WHO DOES NOT COMPLY WITH ALL THESE RULES AND REGULATIONS, OR WHOSE PRESENCE WITHIN THE GROUND IS, OR COULD REASONABLY BE CONSTRUED AS CONSTITUTING, A SOURCE OF DANGER, NUISANCE OR ANNOYANCE TO ANY OTHER PERSON.
Official Notices of Ground Regulations are displayed throughout the Stadium. All persons entering the Ground are subject to the Regulations and Stewards should be conversant with it. Knowledge of the Regulations will assist Stewards in the normal course of their duties and also when dealing with complaints, which may come to their attention.
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